Computer Diagnostic and Repair

CDR realizes that you cannot function for long without your computer. That is why we provide same day appointments and a fast turnaround at no extra charge.

CDR works with your schedule by specializing in evening and weekend support. CDR also offers both drop off and onsite service.

CDR does not discriminate between laptops, desktops, Macs or PCs. We offer hardware support, software support and more...

Common Problems!

Check here for advice on some of the common issues we see.

Liquid spills - If you've spilled liquid on your laptop shut it off immediately. Take out the battery. Drain off any liquid possible by holding the laptop at an angle. Avoid getting any additional liquid on the screen. I generally disassemble laptops as much as possible and let them dry for at least 5 days before attempting to boot. I have had good success with this method. However, some liquid damage is irrepairable or not cost effective.

Viruses - If you believe you have a virus try to log what happened when you first noticed the virus. Also log the symptoms you notice. (i.e popups, system running slow, etc.) This type of information will help me with the diagnosis. Many types of virus infections can be healed. However, in some instances a complete reload of the system may be the only option. In many cases your files are still perfectly safe and can be backed up before the reload.

Laptop power connection - If you notice your laptop is not charging the battery it could be caused by a number of reasons. The first thing you should check is your power cable. Wiggle it all the way from the plug to the end adapter. As you wiggle the cord, If you notice the laptop screen or power indicator is blinking or it is charging the battery intermittently you may have a short in the cable. Another thing to check is the battery. It could be simply worn out and unable to hold a charge. If the short appears to be near the plug on the laptop you may have a loose power jack. I can repair this type of problem by soldering a new power jack on the motherboard.

Laptop Drops - If you've dropped your laptop, inspect it to determine what may have been damaged. The most common damage may be the screen or the hard drive. If your screen is cracked or simply not turning on, it may need to be replaced. It may also be a loose connection. I have seen many cases where the screen cable was just loose or disconnected after a drop. If you notice a clicking or weird grinding noises, shut your computer off immediately. It is likely your hard drive is damaged. Your best chance of recovering files is to bring it to a professional. The longer the hard drive runs the worse the damage will get. I have a fairly good success rate at recovering data from a damaged hard drive. However, there is only so much I can do. If your data is extremely valuable you may consider using a clean room service but it will cost hundreds of dollars.